UX / Product Case Study

Streami

Your streaming life, in one place.

A social hub that brings watchlists, recommendations, and upcoming releases from every platform together — so you spend less time searching and more time watching.

RoleProduct & UX, Research
SurfacesMobile · TV · Watch
FocusDiscovery & social viewing
ToolsFigma · Interviews
01 — Overview

One calm home for a fragmented habit

Streaming was meant to make watching effortless. Instead, the average U.S. household now juggles four or more paid services — each with its own app, login, and recommendation engine that never talks to the others.

Streami collapses that fragmentation into a single, social surface — a place to decide, save, and share what to watch across every platform you already pay for. It treats the deciding as the problem worth solving, not the watching.

One place to decide

Collapse four apps of scrolling into a single, calm surface.

Trusted signal

Surface what the people you actually trust are watching.

Lower the load

Remember the watchlist so the viewer doesn't have to.

Streami overview Positioning Streami as the connective layer across every service.
02 — The Problem

More content than ever — harder than ever to decide

The friction isn't a lack of content; it's the fragmentation around it. No shared memory of what you've saved, and no way to see where a title even lives.

89%of U.S. households pay for at least one streaming service
62%of subscribers say there are simply "too many" services
2.7Mtitles now available — up from 1.9M just two years earlier

Choice was supposed to be the feature. At this scale it became the bug — a paradox of plenty where the effort of choosing outweighs the joy of watching.

Problem framing Framing the paradox of choice at the heart of the streaming experience.
03 — Research

The deciding is the exhausting part

I paired competitive analysis and behavioral research with user interviews. The same pattern surfaced repeatedly — and the cost of that friction shows up in both minutes and cancellations.

10.5minspent per session just deciding what to watch
110hrslost a year to scrolling for something to watch
19%give up entirely when they can't find something — 29% of 18–24s

Discovery friction isn't just annoying — it's a business risk. 49% of viewers say they're likely to cancel a service if they can't find something to watch, rising to 56% among 25–34s. Yet the most trusted engine has always been human: 92% of people trust recommendations from friends and family over any algorithm or ad.

User interview
User interview
User interview
User interviews & secondary research fed an affinity map surfacing three themes.

What we heard

  • "Combine all my services onto one app."
  • Wants one memory for everything saved.
  • Trusts friends' taste over algorithms.

Pain points

  • App-hopping across five services.
  • Recs lost in texts, notes & calendars.
  • No idea where a title is streaming.

Opportunities

  • Universal, cross-platform search.
  • A single social recommendation feed.
  • Mood-based, low-effort discovery.
Process research
Research synthesis
Research synthesis
Research synthesis
04 — Persona

Meet Bobby

Bobby

Bobby

28 · Multi-subscription streamer
  • Pays for 5 services
  • Watches across phone, TV & on the go
  • Gets his best picks from friends

"I'm not short on options — I'm short on knowing what to press play on."

Frustrations

  • 40 minutes lost before pressing play
  • Friends' recs scattered across texts
  • Five watchlists he can't remember

Moodboard & visual direction

Moodboard
Moodboard
Moodboard
Moodboard
Moodboard
Moodboard
05 — User Journey

Turning friction into flow

Mapping Bobby's night-in exposed exactly where the current experience breaks — and where a unified, social layer turns friction into flow. Swipe →

1

Trigger

"Let's watch something."

  • Streami opens on one calm home
2

Search

App-hopping across 5 services.

  • No idea where a title lives
  • Universal search across platforms
3

Decide

Endless scroll, no signal.

  • Decision fatigue sets in
  • Mood filters + trusted friend picks
4

Watch

Wrong app, lost progress.

  • Re-hunting the right screen
  • Smart projection to the right device
5

Share

Recs lost in text threads.

  • One tap into a friend's feed
System-wide flow System-wide flow across channels — how content, friends, and devices connect.
06 — The Craft

From sketches to a system

Ideation started on paper — mapping the core loop of discover → save → share before a single pixel was drawn.

Ideation sketch
Ideation sketch
Ideation sketch
Ideation deep dive
Wireframes
Ideation sketches and early wireframes establishing navigation and layout.
07 — High Fidelity

One life, three surfaces

Streami isn't a single app — it's a system designed around where and how people actually decide. Each surface does the job it's best suited for, and they stay in sync.

Mobile — Control Center

Discovery, watchlists, friend recs, messaging & smart projection.

TV — Lean-Back

Mood-based surfacing with instant clarity on which platform hosts a title.

Watch — Quiet Assist

Release notifications, reminders & quick actions in the background.

High fidelity
High fidelity
High fidelity
Mobile control center Mobile — the control center for discovery, watchlists, and messaging.
Interface detail
Interface detail
Friend view The Friend Feed — trusted recommendations, out of your texts and into one place.
08 — User Testing

Validating the core bet

Testing the prototype confirmed the thesis — that the deciding, not the watching, was the problem worth solving.

Tester 01
"The first time all my saved stuff felt like it lived in one place."
Tester 02
"Seeing what my friends actually watched mattered more than the algorithm."
Tester 03
"The mood filter got me to press play way faster."
Streami in everyday life Designed for the couch, the commute, and everywhere the deciding happens.
09 — Outcome & Impact

Making watching effortless again

3connected surfaces working as one system
5→1fragmented apps collapsed into one decision surface
110hrsof yearly "what to watch" scrolling in the crosshairs

Streami reframes streaming from a solo scrolling chore into a shared, low-effort experience. By unifying watchlists, centralizing trusted recommendations, and meeting people on the right device at the right moment, it targets the exact friction that costs viewers hours — and costs platforms subscribers.

The opportunity is real and growing: the content streaming market reached roughly $163B in 2025 and is compounding at ~14% a year. In a market that keeps adding content, the winning product isn't the one with the most to watch — it's the one that makes watching feel effortless again.

Sources: MNTN Research · Motley Fool State of Streaming · Nielsen / Gracenote · Fortune · UserTesting · StreamTV Insider · Deloitte Digital Media Trends 2025 · Precedence Research.

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